Good design is always a positive investment in your business. It builds trust, boosts recognition, and helps you show up with confidence. As for the return? That power is in your hands. When you pair great visuals with clear messaging and consistent action, the results tend to speak for themselves.

If I have availability, absolutely. I’ll let you know the next available booking window when we chat, and we’ll lock it in once the paperwork and payment are sorted.

All invoices under $1000 are to be paid in full prior to commencement of any work. All invoices over $1001 require an initial 50% non-refundable retainer payment prior to the commencement of any work. All invoices must be paid in full and finalised prior to the delivery of any files, or the ordering of printed collateral. Due to the digital and creative nature of our services, we do not offer refunds. All design projects and sales are final due to the customised nature of downloadable files and your permanent access to them once delivered.

Font files and licensing rights are not included with any project due to copyright laws. We will provide you with the links to purchase/download. Some fonts selected may incur fees. Note: The lettering used in your logo will not a downloadable font as it will be uniquely customised to suit.

You’re always welcome to request additional services after the project wraps, either casually (hourly design rate) or through my monthly design retainer.

No worries, life isn’t always linear. If something comes up and you need to pause, just let me know in writing as soon as possible so we can make a plan. Clear communication is key. If I don’t hear from you for 30 business days, your project may be considered abandoned and rebooking fees may apply.

Once the retainer is paid and your booking is confirmed, your project is officially reserved. We do not offer refunds due to the nature of our work so please only proceed if you're confident and ready to commit to create something amazing together.

Totally fine, this is your journey, not a race. If you need more time to think, reflect, or get aligned with your goals, honour that. Proposal is valid for 30 days, so feel free to sleep on it, reach out with questions, or book a follow-up chat. No pressure. Just clarity when the time’s right.

Due to the digital and creative nature of our services, we do not offer refunds. All design projects and sales are final due to the customised nature of downloadable files and your permanent access to them once delivered.